Blog: Field Observation and Embedding Digital Augmentation in Panera Bread Cafe
Objective: Conduct an hour of field observation understanding the task flow analysis of Panera servers and to brainstorm recommendations of how digital augmentation can be incorporated in this process. UX Method: Observation Date: January 12, 2012 Time: 8:00 – 9:00 am Location: Panera Bread Cafe SCOPE OF OBSERVATION One hour of observation was spent at Panera Bread Café to … Read more
